TERMS & CONDITIONS

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OVERVIEW

By accessing our website and placing an order with The Lekki Gift Co., you agree to the following Terms & Conditions. These terms are designed to ensure a smooth and transparent experience for all customers.

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ORDERS

All orders are subject to availability and confirmation. Once an order is placed, you will receive a confirmation via email or message.

We reserve the right to cancel or decline any order where necessary.

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PRODUCT AVAILABILITY & SUBSTITUTIONS

We strive to ensure that all items displayed are available. However, in the event that an item is out of stock:

– We may substitute it with a similar item of equal or higher value
– Substitutions will maintain the overall look, feel, and quality of the gift

By placing an order, you agree to this substitution policy.

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PRICING & PAYMENTS

All prices are listed in Naira and are subject to change without prior notice.

Full payment is required before orders are processed and dispatched.

Delivery fees are calculated separately at checkout.

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CUSTOM & CORPORATE ORDERS

Customised and branded orders are subject to the following:

– Clients must review and approve all branding details before production
– Once approved, orders cannot be cancelled or refunded
– Minimum order quantities may apply for customised items
– Production timelines must be agreed upon in advance

We are not responsible for errors approved by the client (e.g. spelling, logo placement).

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DELIVERY

Delivery timelines provided are estimates and may be affected by external factors such as traffic, weather, or logistics delays.

We are not liable for delays caused by third-party delivery partners.

If a recipient is unavailable at the time of delivery, redelivery may incur additional charges.

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RETURNS & REFUNDS

Returns and refunds are governed by our Refund & Returns Policy.

We only accept returns for:
– Damaged items
– Incorrect items delivered

Requests must be made within 24 hours of delivery.

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USE OF WEBSITE

All content on this website, including images, designs, and text, is the property of The Lekki Gift Co. and may not be copied, reproduced, or used without permission.

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LIMITATION OF LIABILITY

The Lekki Gift Co. shall not be held liable for:
– Indirect or consequential losses
– Delays caused by circumstances beyond our control
– Customer dissatisfaction due to personal preferences

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PRIVACY

Your personal information is handled in accordance with our Privacy Policy.

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CHANGES TO TERMS

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on our website.

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For enquiries regarding these Terms & Conditions, please contact:

📧 [email protected]
📍 4 Oluwakayode Jacobs Street, Lekki Phase 1

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By using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.