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Frequently Asked Questions
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All of our gifts are packaged either in our custom blue gift box or our wooden gift box featuring a ribbon with our logo and a relevant quote inserted in the box. If you are looking for something different in terms of packaging, please get in touch via our contact tab and let’s talk details!
DO YOU HAVE A PHYSICAL STORE?
Yes, we do. Our physical store is located at Plot 4, Block 110, Oluwakayode Jacobs Street, Behind the new VFS Building, Lekki (3rd Roundabout), Lagos
DO YOU MAKE CUSTOM GIFTS?
Yes, we are happy to work with you on a custom gift! To learn more about our custom gift process, please use the contact form or send us an email at info@thelekkigiftcompany.com
DO YOU MAKE CORPORATE GIFTS?
Yes! We are happy to partner with businesses to create gifts for the holidays, parties or for corporate events. We will work closely with you to create a custom gift that is perfect for your business and/or event.
DO YOU MAKE CUSTOM CLIENT GIFTS?
We love curating gifts from the products we are partnered with to create a client gift that best reflects your work, your branding, and your company! We are happy to send your client gifts either to you all at once, or directly to your clients with each booking. We have a minimum order of 5 gifts for client gifting.
RETURNS AND EXCHANGES:
We take great care to ensure your gift box arrives to you looking great! If your gift arrives in a bad state, let us know and we will make it right! Otherwise, due to the time and love we put into making each gift, all sales are final.
CAN I SHIP TO MULTIPLE ADDRESSES?
At this time, if you would like to send gifts to different recipients, you will need to create a separate purchase for each recipient. If you would like to send several gifts to different recipients, please feel free to contact us and we would be happy to process your order for you!
HOW DOES SHIPPING WORK?
Gift Boxes to Lagos State addresses are shipped from our physical store at Lekki, Lagos via YPA Delivery Services and should be delivered same day. All outside Lagos State Gift Boxes are shipped via Fed Ex and should arrive within 1 – 3 business days. Please keep in mind that these are rough estimates, and that Fed Ex does not guarantee delivery dates.
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